Terms of service

Terms and Conditions (Terms of Use) 

Effective Date: 19th December 2024 

Welcome to Essentials Store! These Terms and Conditions govern your access to and use of our website, https://www.essentialssstore.com , including the purchase of products. By using the Website, you agree to these Terms and Conditions. If you do not agree, please refrain from using the Website. 

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1. About Us 

The Website is operated by Essentials Store, a company registered in The United Kingdom. Our registered address is Keble Road, Chandlers Ford SO53 3DS, and our contact email is Essentialshop4u@gmail.com. 

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2. Eligibility 

By using the Website, you confirm that you: 

  • Are at least 18 years old or have parental/guardian consent. 

  • Have the legal capacity to enter into a binding agreement. 

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3. Use of the Website 

You agree to use the Website only for lawful purposes and in compliance with these Terms. You must not: 

  • Use the Website in a way that could damage, disable, or impair it. 

  • Attempt to gain unauthorised access to any part of the Website or its systems. 

  • Engage in any activity that interferes with another user’s enjoyment of the Website. 

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4. Product Descriptions and Pricing 

We strive to ensure all product descriptions, images, and prices on the Website are accurate. However, errors may occur. 

  • Prices include VAT (where applicable) but exclude delivery charges, which are calculated at checkout. 

  • If an error in pricing or product information is identified, we reserve the right to correct it and cancel any affected orders. 

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5. Orders 

By placing an order, you agree to: 

  • Provide accurate and complete information. 

  • Authorise us to charge your chosen payment method for the total order amount. 

We reserve the right to refuse or cancel orders for any reason, including: 

  • Product unavailability. 

  • Suspected fraudulent activity. 

  • Errors in pricing or product information. 

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6. Payment 

We accept payments via [Insert Payment Methods, e.g., Credit/Debit Card, PayPal]. All payments are processed securely through third-party providers. We do not store your payment information. 

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7. Shipping and Delivery 

  • We aim to dispatch orders promptly; delivery times are estimates and not guaranteed. 

  • Delivery charges and timeframes vary based on location and shipping method selected at checkout. 

  • We are not responsible for delays caused by couriers or external factors. 

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8. Returns and Refunds 

Our Returns Policy outlines your rights regarding returns, refunds, and exchanges. 

  • Items must be returned within 14 days in their original condition and original packaging. The return may only be due to fault or damage to the product as the product is described and pictured acurately.

  • Refunds are processed within 1-10 days of receiving the returned item. 

  • Customised or perishable items are non-refundable unless faulty. 

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9. Warranty 

Certain products may come with a manufacturer’s warranty. Please refer to the product details or contact us for further information. 

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10. Intellectual Property 

All content on the Website, including text, images, logos, and designs, is the property of Essentials Store or its licensors and is protected by intellectual property laws. You may not: 

  • Reproduce, distribute, or modify any content without our prior written consent. 

  • Use our trademarks or logos without permission. 

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11. Limitation of Liability 

To the extent permitted by law, Essentials Store shall not be liable for: 

  • Indirect, incidental, or consequential damages arising from your use of the Website. 

  • Errors, interruptions, or delays in the operation of the Website. 

Our total liability for any claim related to your use of the Website shall not exceed the amount paid by you for the affected product. 

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12. User Accounts 

If you create an account, you are responsible for maintaining its confidentiality and restricting access to your account. You agree to notify us immediately of any unauthorised use. 

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13. Third-Party Links 

The Website may contain links to third-party websites. These are provided for your convenience, and we are not responsible for the content, practices, or policies of these sites. 

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14. Termination 

We reserve the right to terminate or suspend your access to the Website at our discretion, without notice, for any reason, including violation of these Terms. 

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15. Changes to the Terms 

We may update these Terms from time to time. The revised Terms will be posted on this page with the updated effective date. Continued use of the Website after changes constitutes your acceptance of the updated Terms. 

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16. Governing Law 

These Terms are governed by and construed in accordance with the laws of the United Kingdom Any disputes shall be subject to the exclusive jurisdiction of the courts of The United Kingdom. 

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17. Contact Us 

If you have questions about these Terms or need assistance, please contact us: 

  • Email: Essentialshop4u@gmail.com 

  • Address: Keble Road, Chandlers Ford, SO53 3DS 

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Thank you for shopping with Essentials Store!